Frequently asked questions
Have a quick question before finalising your hire? Check out our common questions below.
How can I get a quote?
Most of our prices are online. You can view our online catalogue on the link at the top of the page. To request a quote online simply add the item or items to your cart and go to check-out to put in the request. You can specify the rental length to suit your needs. Alternatively, you can also call one of our branches or send an email to camden@camdenhire.com.au to request a quote.
How can I contact Camden Hire?
You can call or send an email to any of our branches – see the contact section of our site.
How can I reserve or book a quote?
You can make a reservation to hire equipment by contacting one of our branches by phone or email.
What types of payments do you accept for hires?
We accept credit card payments (Visa and MasterCard only), EFT payments, Cash and Direct Debits can also be set up for continuous hires.
Do I have to leave a deposit for my hire?
If you do not have an account with us you will be required to leave a deposit and provide identification. Deposits as a general rule are double the hire amount.
How can I apply for account credit?
Our account application is simply a click away – click here.
Are you currently hiring staff?
We are regularly looking for reliable staff to join our team. Check out our Careers Page or email your resume to camden@camdenhire.com.au
If there is a problem or a fault with the hire equipment what do I do?
If you encounter a problem or fault with the equipment please contact us immediately by calling the branch you hired from. If after hours please call (02) 4647 6666 and wait for the after-hours emergency contact. The quicker you can contact us the quicker we can help.
What if I don't know which equipment to hire to complete my task?
If you’re not sure what equipment you will need for a job you can call one of our helpful and extremely knowledgeable customer service representatives at any of our branches and they will be more then happy to answer any questions you may have.
What license do I need when hiring trucks?
Utes, 2T Tippers and 3T Pantechs require just a C Class License.
4T Tippers require an LR License.
5T Tippers require an MR License.
All hirers for vehicles must be over 21.
Do I have to let you know when I am finished with the equipment?
Yes. You must always contact one of our branches when you have finished with the hire. This is called off-hiring. If you do not call or email one of our branches to off-hire the equipment it will stay on hire and you will be charged accordingly.
Which types of portable toilets do you offer?
We offer sewer-connected toilets, chemical toilets, full-flush toilets, wheelchair-accessible toilets, dual toilet trailers, single toilet trailers, toilet full flush recirculating, and walk-through urinals. We also offer toilet blocks and site accommodation for events as well as portable showers and portable wash stations. You will find all of these under the Site Services section of our online catalogue.
When does the hire period start?
Your hire period starts on the date and time your equipment is either delivered or collected from one of our branches.
When does the hire period end?
Your hire ends when you either return the equipment to our depot or call and off-hire to have your equipment picked up by Camden Hire. Please note we don’t automatically pickup equipment hired you must call and notify the office when you have finished. Equipment will remain on hire until you call.